Top 7 Mistakes to Avoid When You Buy Business Central

Investing in a new ERP solution is a major milestone for any growing business. Microsoft Dynamics 365 Business Central is one of the most trusted cloud ERPs for small and mid-sized companies. It offers finance, operations, supply chain, sales, and service all within a single unified platform.

However, while this ERP system is powerful, buying and implementing Business Central without the right approach can lead to delays, overspending, and low user adoption.

To help you avoid those pitfalls, we have highlighted the most common mistakes businesses make when they buy Business Central and what you can do to fix them before they become costly problems. Here are the Top 7 Mistakes to Avoid When You Buy Business Central:

Mistake #1: Choosing the Wrong License Type

Many companies rush into buying licenses without fully understanding what their users actually need. As a result, they often end up paying for features they do not use, or face confusion later during implementation when the system does not align with actual roles and responsibilities.

How to Avoid This Mistake

Begin with a role-based license assessment. Business Central offers three key licensing options:

• Dynamics 365 Business Central Essentials for finance, inventory, and supply chain
• Dynamics 365 Business Central Premium for advanced needs like service management and manufacturing
• Dynamics 365 Business Central Team Members for occasional operational tasks

Buy Business Central, powered by Cetas can help you identify the right license mix for each user group so your investment remains cost-efficient and future-ready.

Mistake #2: Choosing the Wrong Business Central Partner

Selecting the right ERP is only half the decision. The success of your Business Central implementation depends heavily on the partner guiding you through the journey. If the partner lacks expertise, industry knowledge, or proper support structure, the project may go live with system gaps and users may struggle to adopt the new processes. This often leads to increased rework, delays and frustration.

What to Do

• Choose a certified and experienced Microsoft partner
• Validate industry expertise with real case studies
• Confirm strong data migration, training and support capabilities
• Prioritize partners who focus on long-term value and business outcomes

Working with the right partner ensures that Business Central becomes a powerful tool that truly supports your operational goals and future growth.

Mistake #3: Not Evaluating Your Business Processes First

An ERP should not simply replicate the way you work today. If business processes are not reviewed early, inefficiencies from old systems get carried forward. This slows down implementation and makes it harder for teams to adopt the new system.

How to fix it

• Conduct a business process fit-gap study
• Identify automation opportunities
• Remove unnecessary manual steps
• Standardize processes across teams

Mistake #4: Underestimating Data Migration

Data migration is often one of the most underestimated project phases. Poor-quality data can affect reporting accuracy, inventory visibility, and customer servicing, making the ERP feel ineffective even if the setup is correct.

Steps to Fix it

• Clean and validate data before migration
• Move data in structured phases
• Test using real business scenarios
• Assign ownership for ongoing data quality

Mistake #5: Ignoring Integrations and Add-On Requirements

Organizations sometimes focus only on core ERP needs and overlook the importance of integrations such as CRM, eCommerce, analytics, or industry-specific add-on solutions. This often results in unexpected costs and delays later.

How to Solve This

• Document integration needs early
• Check compatibility with CRM, eCommerce, Power BI etc.
• Include add-on scope in the project plan
• Plan for scalability as the business grows

Mistake #6: Setting Unrealistic Timelines

Trying to implement every feature at once can put unnecessary pressure on users and teams, increasing the risk of project failure.

How to fix it

• Follow a phased go-live approach
• Prioritize core modules first
• Allow time for testing and training
• Align timeline with business milestones

Mistake #7: Not Prioritizing User Adoption and Training

Even the most well-designed ERP fails if employees do not understand how to use it. Lack of structured training leads to resistance, limited productivity, and delayed ROI.

Take Action

• Provide role-based and continuous training
• Engage users early in the project
• Offer guided onboarding during transition
• Maintain active support after implementation

Work With the Right D365 Business Central Implementation Partner

Implementing Microsoft Dynamics 365 Business Central is a major step in transforming your operations, and the right partner makes all the difference. At Buy Business Central, we guide you through every stage of your ERP journey:

• ERP evaluation and planning
• Business Central licensing guidance
• Implementation best practices
• Seamless data migration
• Industry-ready ISV solutions
• Dedicated support after go-live

Whether you’re upgrading from Dynamics NAV or switching from any other legacy software or transitioning from accounting tools or spreadsheets, our team ensures you make the right decisions from Day 1 and achieve successful Cloud ERP adoption.

Final Thoughts: Buy Business Central with Confidence

Business Central is a powerful cloud ERP solution that can transform the way your business operates. Maximizing its value requires the right planning, license selection, phased deployment and a trusted Microsoft partner.

By avoiding these 7 common mistakes, your business can:
• Control implementation and licensing costs
• Speed up go-live timelines
• Improve user productivity and adoption
• Unlock long-term ROI and scalability

If you are planning to buy Business Central, our experts can guide you every step of the way and ensure a smooth, successful rollout. Contact us at sales@buybusinesscentral.com